Reader help
For help with a book, a purchase or access, email [email protected]. Include the book title, language, format, retailer and a description of the problem. Do not send passwords, card numbers or private download links.
Can I preview a book?
Use Read a preview when it is available on the selected Edition. A protected staging review sample is not a promise of a full download. Preview availability varies by Edition.
Does changing the site language translate a book?
No. The site language changes navigation and website wording. Each book Edition has its own language. Check the title, book language and format before purchasing.
I need help with an existing purchase.
Contact the retailer shown on your receipt for its order and delivery controls. You can also email [email protected] with the title, language, format, retailer and a description of the problem. Do not send card numbers or passwords.
Where do I buy a book?
Open a book in the Library, choose its language and Edition, then use the listed retailer. Retailer purchases and delivery are handled by that retailer. A direct purchase is available only when an exact approved Edition and delivery file have been connected.
Which reading device can I use?
Check the format and the retailer’s current device and application requirements before purchasing. An EPUB, PDF and audiobook are different formats; availability and access depend on the exact Edition and retailer.